IronPort is also touting the technology's extensible architecture, which it says will support integration with other network reporting tools such as Hewlett-Packard's OpenView platform, easing the installation of IronPort's Web and e-mail security appliances into enterprise data centers. Cisco Ironport jobs in Noida - Check out latest Cisco Ironport job vacancies in Noida with eligibility, salary, companies etc. Apply free to various Cisco Ironport job openings @monsterindia.com!

Welcome to Cisco Services!

We value your business and are excited to enable you to quote, order, and manage service renewals. We take pride in offering you award winning support tools, software support, access to Cisco technology experts, and an extensive knowledge base.

IronPort integration Q&As

Read the IronPort integration Q&A for commonly asked questions regarding Cisco Service offers, service agreements, renewals, support, and more.

• Cisco Services Q&A for IronPort Customers (PDF - 540 KB)

Create a Technical Assistance Center (TAC) Request

• To open a TAC request, you must first register for a Cisco.com user ID. Your contract number must be associated with a Cisco.com user ID. You can do so by visiting the 'Access Restricted Content' Cisco.com Profile Manager. If you don’t know your contract number, please contact your Cisco partner or account representative.
• Once you have a Cisco.com user ID, you may initiate or check on the status of a service request online or contacting the TAC by phone:
  • U.S. - 1-800-553-2447 Toll Free
• For additional information on obtaining technical support through the TAC, please consult the Technical Support Reference Guide (PDF - 1 MB).

Note: Customers or partners must have their Cisco service contract number, serial number/product family and a Cisco.com user ID when opening a case. When entering your serial number, use the 7 alphanumeric characters following the hyphen.

Manage Access to Cisco Services

The Cisco Service Access Management Tool (SAMT) enables Cisco partners and customers to manage access to the services provided by their contracts (technical support/hardware replacement).

There are two ways to determine who has access to these services: Bill to ID or Contract Number.

• To manage access by Bill to ID, the Bill to ID must be in an individual's Cisco.com profile and selected (enabled) for support access. This will ensure that all the Contracts under the Bill to ID can be utilized for service.
• To manage access by Contract Number, a Contract Number must be in an individual's Cisco.com profile in order for that individual to be able to obtain service.

Learn more about the Cisco Service Access Management Tool .

Request a Return Material Authorization

Return Material Authorization (RMA) requests are supported through a global logistics supply chain. RMA requests for products covered under a Service Contract may be transacted in two ways:

• By a TAC request after trouble-shooting and diagnosis that a part replacement is needed using Service Order RMA Tool (SORT).
• By a Partner logging directly into SORT if trouble-shooting and diagnosis is not required by TAC

To determine available contract service levels by product and geography, please review the Service Availability Matrix (SAM) Tool.

Partners, please login for additional information.

Literature:

• Cisco Services Q&A for IronPort Customers (PDF - 540 KB)
• Technical Support Reference Guide (PDF - 2 MB)
• Software License Activation Key Process Self-Service Guide (PDF - 728 KB)
• Email and Web Content Security Services At-A-Glance (PDF - 307 KB)

End of Sale and Discontinuance:

• Cisco IronPort Platinum Plus End of Sale Announcement (PDF - 204 KB)

Using ironport to preprocess spam, to deliver to our server running
exim.
Problem is that even when mail originates on this server (for example
php/webmail or user uses our exim server as an outgoing email
server ...
Even when the email address ends up on this server we still want the
email to go to the ironport box first for spam detection.
Our exim server is doing virtual email hosting; that system comes from
DirectAdmin (a webhosting control panel) and works properly.
I created a list: ironport_domains:
domainlist ironport_domains = lsearch;/etc/virtual/ironport_domains
Then I created a new router which I put immediately under the lookuphost
router.
The lookuphost router looks like this:
<snip>
lookuphost:
driver = dnslookup
domains = ! +local_domains
ignore_target_hosts = 127.0.0.0/8
condition = '${perl{check_limits}}'
transport = remote_smtp
</snip>
Immediately under it I put this new router:
<snip>
send_to_ironport:
driver = manualroute
verify = false
domains = +ironport_domains
condition = '${if eq {$received_protocol}{local} {1}{0}}'
transport = remote_smtp
route_list = * 1.2.3.4
no_more
</snip>
(where 1.2.3.4 is the IP# of the ironport box)
This must be wrong; it's not working, mail originating through webmail
(php) on this server is immediately passed through to the directors and
is delivered locally.

Ironport Versions

My guess is I've done something wrong with the condition. Though I've
spent a few days looking, I can't figure it out <frown>.
Here are the headers on the email tried, showing the path through the
server:
<snip>
Received: from localhost ([127.0.0.1] helo=67.112.189.217)
by web01.dacira.nl with esmtpa (Exim 4.69)
(envelope-from <example@downtimemonitor.nl.example>)
id 1L1CMg-0002F2-NM
for example@downtimealert.nl.example; Sat, 15 Nov 2008 05:02:30
+0100
Received: from phpmailer ([67.112.189.217])
by 67.112.189.217 with HTTP (UebiMiau);
Sat, 15 Nov 2008 05:02:30 +0100
</snip>
(munging with 'example and '.example' by me to avoid scraping.)
Can anyone help me figure this out?

Ironport Directory Harvest Attack

Thanks.
Jeff
--
Jeff Lasman, Nobaloney Internet Services
P.O. Box 52200, Riverside, CA 92517

Ironport Drink Recipe

Our blists address used on lists is for list email only

Ironport Drink

voice: +1 951 643-5345, or see:
'http://www.nobaloney.net/contactus.html'
--

Ironport Dropped By Case

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